Terms and Conditions

Last Updated: June 22, 2026

Please read these Terms and Conditions carefully before using MSCDKeys.com. By accessing or making a purchase on our website, you agree to be bound by these terms in full. If you do not agree with any part of these terms, please do not use our website.

1. About Us

MSCDKeys.com ("we," "us," or "our") is an online retailer of genuine digital software license keys, including Microsoft Windows, Microsoft Office, Windows Server, SQL Server, and EaseUS software products. We operate globally and serve customers in over 150 countries.

For any questions, please contact us at: support@mscdkeys.com

2. Eligibility

By placing an order on MSCDKeys.com, you confirm that:

You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.
You are legally capable of entering into a binding contract.
You are not purchasing products for resale or redistribution unless expressly authorized in writing by us.
All information you provide during checkout is accurate and complete.

3. Products and License Keys

3.1 Nature of Products All products sold on MSCDKeys.com are digital license keys (also referred to as product keys or activation keys) for genuine software. No physical goods are shipped. Upon successful payment, your license key will be delivered instantly to your email address or displayed in your order confirmation.

3.2 Genuineness We sell only genuine, legitimate software license keys. All Microsoft products sold on our platform are authentic and can be activated through official Microsoft channels.

3.3 Single-Use Keys Unless otherwise stated in the product description, license keys are for single use and single activation only. Once activated, a key cannot be transferred to another device or user.

3.4 Compatibility It is your responsibility to ensure that the software product you purchase is compatible with your device, operating system, and intended use. Product descriptions include compatibility information; please review them carefully before purchasing.

3.5 Product Descriptions We strive to ensure all product descriptions, images, and specifications are accurate. However, we reserve the right to correct any errors and are not liable for typographical or pricing mistakes.

4. Ordering and Payment

4.1 Order Placement By completing checkout, you are making a binding offer to purchase the selected product(s). Your order is confirmed when you receive an order confirmation email from us.

4.2 Pricing All prices are displayed in USD unless otherwise specified. Prices are subject to change at any time without notice. The price charged will be the price displayed at the time of checkout.

4.3 Taxes and Duties: Prices displayed may or may not include applicable taxes depending on your region. Any additional import duties, taxes, or levies imposed by your local jurisdiction are your sole responsibility.

4.4 Accepted Payment Methods We accept the following payment methods: Visa, Mastercard, American Express, Discover, Maestro, JCB, Diners Club, Apple Pay, Google Pay, Shop Pay, and Klarna. All transactions are processed securely through our payment processor.

4.5 Payment Security All payment information is encrypted and processed through industry-standard secure payment gateways. We do not store your full credit card details on our servers.

4.6 Order Cancellation Because our products are delivered digitally and instantly, orders cannot be cancelled once the license key has been delivered or displayed. Please ensure your order is correct before completing checkout.

5. Delivery

5.1 Instant Digital Delivery License keys are delivered digitally to the email address provided at checkout, typically within minutes of payment confirmation. In some cases, delivery may take up to 24 hours due to fraud prevention checks or payment verification.

5.2 Delivery Issues If you do not receive your key within 24 hours of payment:

Check your spam or junk email folder.
Log in to your account on MSCDKeys.com to view your order.
Contact our support team at support@mscdkeys.com.

5.3 Incorrect Email Address We are not responsible for non-delivery caused by an incorrect email address entered at checkout. Please double-check your email before placing your order.

6. Activation and Use

6.1 Activation It is your responsibility to activate your software using the key provided, following the official activation instructions from the software manufacturer (e.g., Microsoft). Activation guides may be available in your order confirmation or on our website.

6.2 Activation Failures If your key fails to activate, please contact us immediately at support@mscdkeys.com with your order number and a description of the error message received. We will investigate and, where confirmed faulty, provide a replacement key.

6.3 End-User License Agreement (EULA) By activating any software purchased from us, you agree to comply with the software manufacturer's End-User License Agreement. MSCDKeys.com is not a party to those agreements and bears no liability for your use of the software beyond the license key sale.

6.4 Prohibited Use You agree not to:

Resell, transfer, or sublicense any key purchased from us without prior written permission.
Use software for any unlawful, harmful, or fraudulent purpose.
Attempt to bypass, circumvent, or disable software protection mechanisms.

7. Refund and Replacement Policy

7.1 General Policy Due to the digital and instant nature of our products, all sales are generally final. However, we are committed to customer satisfaction and offer replacements or refunds in specific circumstances.

7.2 Eligibility for Replacement You may be eligible for a replacement key if:

The key provided is invalid and fails activation through no fault of your own.
The key has already been used prior to your purchase.
The key is for a different product than what was ordered.

7.3 Eligibility for Refund Refunds may be issued at our discretion if a suitable replacement key cannot be provided within a reasonable timeframe, or if you are otherwise entitled to a refund under applicable consumer protection law.

7.4 Non-Refundable Situations We do not offer refunds if:

The key has been successfully activated.
You purchased the wrong product (e.g., wrong version, wrong language, wrong Windows edition).
You have changed your mind after receiving the key.
Your device does not meet the software's minimum requirements.

7.5 How to Request a Refund or Replacement Contact us at support@mscdkeys.com within 7 days of purchase, including your order number, the error message (if any), and a screenshot where applicable.

For full details, please review our Refund Policy.

8. Intellectual Property

8.1 Our Content All content on MSCDKeys.com — including text, images, logos, graphics, page layouts, and software — is the property of MSCDKeys.com or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without express written permission.

8.2 Third-Party Trademarks Microsoft, Windows, Office, SQL Server, and other product names referenced on this site are trademarks of Microsoft Corporation. EaseUS is a trademark of CHENGDU YIWO Tech Development Co., Ltd. MSCDKeys.com is an independent retailer and is not affiliated with, endorsed by, or sponsored by Microsoft Corporation or any other software manufacturer.

9. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, MSCDKeys.com provides its website and products on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:

The website will be uninterrupted, error-free, or free from viruses or other harmful components.
The information on the website is complete, accurate, or up to date.
Any specific result or outcome will be achieved from use of the software.

11. Limitation of Liability

To the fullest extent permitted by law, MSCDKeys.com, its directors, employees, agents, and partners shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages.
Loss of profits, data, goodwill, or business opportunity.
Any damages resulting from your inability to activate or use the software, where such failure is not caused by a defective key supplied by us.

In any event, our total liability to you shall not exceed the amount paid by you for the specific product giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

12. Indemnification

You agree to indemnify, defend, and hold harmless MSCDKeys.com and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

Your use of or access to the website.
Your violation of these Terms and Conditions.
Your violation of any third-party rights, including intellectual property or privacy rights.
Your use of any software product purchased from us in violation of the manufacturer's EULA.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites. We have no control over their content and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Fraud Prevention

We reserve the right to cancel, hold, or refuse any order that we believe, in our sole judgment, may be fraudulent, unauthorized, or in violation of these Terms. In such cases, you will be notified and any payment received will be refunded. We cooperate fully with law enforcement agencies in the investigation of suspected fraud.

15. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. The "Last Updated" date at the top of this page will reflect the most recent revision. Your continued use of the website after any changes constitutes your acceptance of the updated terms.

16. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of MSCDKeys.com shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes may be submitted to the relevant courts or alternative dispute resolution mechanisms as required by applicable consumer protection laws in your jurisdiction.

17. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and MSCDKeys.com with respect to your use of the website and supersede all prior agreements and understandings.

19. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

MSCDKeys.com Email: support@mscdkeys.com Website: https://mscdkeys.com

We aim to respond to all inquiries within 24 hours, 7 days a week.

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